Archive for September, 2010

Australian CRM Partner: Prepare for Microsoft Dynamics CRM 2011 – Readiness Tour Stops!

September 29, 2010 Leave a comment

The upcoming release of Microsoft Dynamics CRM 2011, formerly codenamed ‘CRM5’ is coming soon and promises to deliver The Power of Productivity to customers and partners through familiar, intelligent and connected experiences. For an overview of the new release, check out

Sales, marketing and technical pre-sales staff of Australian based Microsoft Dynamics CRM partners are highly encouraged to attend this 1 day training event consisting of 2 tracks:

  • Marketing and Sales Track
  • Technical Pre-Sales Track

REGISTER NOW! (you must be a Microsoft partner)

Marketing and Sales Track

  1. Learn about Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online
  2. Learn how to market and sell the Business Decision Maker value propositions
  3. Learn how to compete and win with this new release
  4. Learn about the new Dynamics Marketplace and other key Microsoft Cloud Services like BPOS and Azure

Technical Sales Track

  1. Learn the features and architecture of Microsoft Dynamics CRM 2011
  2. Learn how to demo and sell the Technical Decision Maker value propositions
  3. Learn about the new Microsoft Dynamics CRM Online developer capabilities
  4. Learn about the cloud architecture of Dynamics CRM Online, BPOS, and Azure and the new Dynamics Marketplace

Attend the Microsoft Dynamics CRM 2011 Training near you at no cost.



Sydney – 18th October 2010

Melbourne – 19th October 2010



9am – 5pm



Microsoft Offices in Sydney and Melbourne

Note: Partners from ACT, NT, QLD, SA and WA are encouraged to attend the training in Sydney due to venue capacity.





Cheers, Ross
Twitter: rossd_crm


Released: Update Rollup 13 for Microsoft Dynamics CRM 4.0

September 28, 2010 Leave a comment

Microsoft has released Update Rollup 13. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

For more information about this release, see Microsoft Knowledge Base article 2267499: Update Rollup 13 is available for Microsoft Dynamics CRM 4.0

To maintain parity between the application components of Microsoft Dynamics CRM 4.0, this update rollup includes packages for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Outlook, Microsoft Dynamics CRM Data Migration Manager, Microsoft Dynamics CRM Language Packs, and Microsoft Dynamics CRM 4.0 E-mail Router.

Cheers, Ross
Twitter: rossd_crm

I’m Ready for Dynamics CRM 2011. Are You? Get BETA!

September 10, 2010 Leave a comment

Microsoft Dynamics CRM 2011 Public Beta for Both On-premises and Online is now available for Australia

The public beta marks the global rollout, including Australia, of a key Microsoft Cloud offering, Microsoft Dynamics CRM Online. Additionally, the beta is available to customers for on-premises deployment as Microsoft Dynamics CRM 2011. Customers and partners can sign up for the beta today at to evaluate and start building solutions based on this major new release.  The new portal has video demos aimed at end users, managers and developers.

We have this morning issued an Australian press release and the local quotes from it are:

Microsoft Quote

“Microsoft Dynamics CRM has a tremendous presence in the Australian marketplace, as well as around the world, and we are now offering our customers and partners greater choices in the way they use CRM technology,” said Chris Ridd, director of the Dynamics business group, Microsoft Australia. “Our new Cloud and on-premise beta releases of CRM 2011 give our partners and customer the opportunity to experience first-hand the benefits from the investments that we’ve been making in our Dynamics business.”

Customer Quote

“Microsoft Dynamics CRM 2011 will offer even greater levels of user productivity and collaboration amongst our staff.” said Stephen Alderman, IM Enterprise Architect, Redland City Council. “Our Flora & Fauna Solution is the first application that combines our vast array of information into a flexible easy to manage solution. Microsoft Dynamics CRM 2011 allows us to deliver intelligent solutions to the community and our staff.”

Partner Quote

“Microsoft Dynamics CRM 2011 is the rapid business application development framework we’ve all been waiting for,” said Ben Shapiro, General Manager, Cloud & Managed Services at enterprise SharePoint partner, OBS. “We’re particularly interested in the launch of the new Microsoft Dynamics CRM Online service into Australia and the new Microsoft Dynamics Marketplace which will enable us to rapidly build compelling hybrid business solutions with Microsoft SharePoint Online."

Cheers, Ross
Twitter: rossd_crm

Beta: Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online

September 6, 2010 Leave a comment

Leverage the Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2011 Betas. They are coming in September! In what I believe is a first in the Microsoft Dynamics business, this will be a Public Beta. This beta is a great way for existing Microsoft Dynamics CRM customers and partners along with prospective customers and partners to get familiar with the wave of innovation coming. You’ll be able to see first hand how Microsoft is reshaping the CRM market landscape.

In exciting news, I believe that the Beta users will be able to go from Beta to the final versions in a supported way. This isn’t confirmed yet, so please make sure you read information on the Beta download page before finalising your resource usage strategy over the duration of the Beta program.

The September release of the Beta is also for both Dynamics CRM Online and Dynamics CRM 2011 (on-premises) versions of next generation of CRM. The Dynamics CRM Online beta will be supported in data centres around the world for customers in all target markets of the new service, including Australia.

If the Beta for CRM is interesting to you, please visit the Beta Notification Sign-up page at

Cheers, Ross
Twitter: rossd_crm

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