Archive for August, 2010

Microsoft Dynamics CRM 4.0 Blended Training & Exam Preparation Program by Advanced Training

August 20, 2010 Leave a comment

Are you a Microsoft Dynamics CRM partner, or working towards that? Are you keen to make sure your organisation meet the Microsoft Partner Network (MPN) CRM Competency requirements by October 2010?

Check out the *ALL NEW* and *UNIQUE* blended training and exam preparation program on Microsoft Dynamics CRM 4.0 by Advanced Training. Or see the full post on this from the Microsoft Australia Readiness and Training Blog.

Cheers, Ross


Gartner places Dynamics CRM as a Leader in Magic Quadrant for Sales Force Automation

August 16, 2010 Leave a comment

Press Release

Microsoft provides a flexible and integrated CRM solution while focusing on delivering a clear product vision and innovation.

Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report. 

Gartner’s Magic Quadrant for Sales Force Automation evaluates vendors on their ability to execute and completeness of vision. Evaluation criteria weighed for each included product/service, overall viability, sales execution/pricing, customer experience and operations, and offering (product) strategy, business model, innovation and geographic strategy, respectively.

According to Gartner, “Vendors placed in the Leaders quadrant of Gartner’s Sales Force Automation Magic Quadrant demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid business results in the form of revenue and earnings. Leaders have significant successful customer deployments in North America, EMEA and Asia/Pacific in a wide variety of vertical industries with multiple proof points above 500 users.”

This is VERY exciting and a strong independent endorsement for the work we’re doping at Microsoft in the CRM market. With the upcoming release of Microsoft Dynamics CRM 2011, customers will reach new levels of productivity and collaboration with a low total cost of ownership, and partners will unlock new opportunities with a single development environment for cloud-based and on-premises deployments.

Cheers, Ross

New Podcast for Update 12 of Microsoft Dynamics CRM

August 13, 2010 Leave a comment

Microsoft Dynamics CRM Premier Field Engineering team has released a podcast regarding Update Rollups, specifically Update Rollup 12.  In the Podcast they describe how CRM Update Rollups are produced, how they work, popular methods of client rollup deployment, and the need for testing any changes in your pre-production environments before introducing change into your production environments.

If you’re interested, the podcast by Greg Nichols is available via

Cheers, Ross