Sydney CRM Usergroup – Tuesday 25 may 2010
Update from Catherine Eibner… The next Sydney User Group meeting is Tomorrow – commencing at 6pm at the Microsoft office in North Ryde.
In addition to general News, Announcements and Product updates, the major topics for the evening will be:
- Convergence 2010:
- What is it; What happened and what does it mean for CRM
- Updated CRM ‘Statement of Direction’
- Introduction to the ‘Customer Care Accelerator’