Home > Microsoft CRM - General > Social CRM, Microsoft Convergence 2010, Future of Microsoft CRM and more thought provoking things…

Social CRM, Microsoft Convergence 2010, Future of Microsoft CRM and more thought provoking things…

An excellent article on ZD Net by legendary CRM guru Paul Greenberg. Definitely worth a read over a cup of coffee…

http://blogs.zdnet.com/crm/?p=1799&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+zdnet%2Fcrm+%28ZDNet+CRM%29

Cheers, Ross

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