Updated Microsoft Dynamics CRM Statement of Direction
The February update to the Microsoft Dynamics CRM Statement of Direction document has been published.
Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next” which is targeted for release in 2010.
I have posted a copy of it here for you: