The Microsoft Dynamics CRM 4.0 User’s Guide includes all of the basic end-user information available in Help, including documentation on sales, marketing, and customer service features, as well as step-by-step instructions on working with Advanced Find and workflow in an easily printable format.
Partners, customers and experts have told Microsoft that you want to provide customised documents for your end users. To make it easy to customise the document, a version is available in Microsoft Office Word 2007 (.docx) format along with the entire document in PDF format.
The Microsoft Dynamics CRM 4.0 Developer Ramp Up Kit is based on lessons learnt during eighteen months of instructor-led training by the Developer and Platform Evangelist Group at Microsoft as part of the CRM 4.0 early adopter initiatives.
This kit is for .NET based developers who want to ramp up and build on top of the Microsoft Dynamics CRM platform. Microsoft Dynamics CRM 4.0 uses familiar components such as Web Service endpoints, Windows Workflow Foundation, SQL Server Reporting Services, and more; making it a general purpose platform for any line-of-business applications.
The kit drills into development details and explains how .NET-based developers can interact with the Microsoft Dynamics CRM platform. It includes videos, presentations, hands-on labs, and a Virtual PC environment for practicing.
Familiarity with the .NET Framework, Microsoft Visual C#, Jscript, Microsoft SQL Server and general Web development is recommended.
See the table of content and the various videos and presentations online on MSDN: