Archive for June, 2008

Microsoft Dynamics CRM 4.0 Virtual Machine Sample Data “Diff File” Now Available

June 24, 2008 6 comments

The Microsoft Dynamics CRM sample data VPC differentiation disk adds demonstration data and other demo-related content to the Microsoft Dynamics CRM 4.0 RTM Virtual Machine. The Microsoft Dynamics CRM 4.0 Virtual Machine is required before applying the ‘Diff’ disk and is separately downloadable (see below for that link). Use this file in conjunction with the RTM VPC to give effective demos of Microsoft Dynamics CRM 4.0.

Microsoft Download Centre  Diff File Link

Microsoft Dynamics CRM RTM VPC Link

This is the link to the Microsoft Dynamics CRM RTM VPC which was originally released in January 2008. The Diff File assumes that this is available.

Cheers, Ross


Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager (MOM)

June 10, 2008 9 comments

Microsoft is happy to announce availability of the Microsoft Dynamics CRM 4.0 Management Pack for MOM 2005 which can help administrators centrally manage the CRM server application, its component services, and the servers on which they run. Administrators can tune the pack for their deployment needs to respond quickly to critical events and key performance indicators to proactively maintain and reduce resolution times for any issues that may affect overall availability and performance of the CRM system.

Feature Bullet Summary:

  • Monitors the availability and health of the following component services:
    • Microsoft Dynamics CRM Asynchronous Processing service
    • World Wide Web Publishing
    • Microsoft Dynamics CRM Deletion service
    • Microsoft Dynamics CRM databases
  • Monitors the availability and health of the following application components and functionality:
    • Deletion of deleted records
    • Operability of ISV plug-ins
    • Web application requests processing, SOAP exceptions, and unexpected failures
  • Detects brute-force attacks and denial of service attacks.
  • Monitors the performance metrics of the following components:.
    • Web application requests processing
    • Database query processing
  • Monitors the system for configuration-related failures.

Download Link: 

System Center Operations Manager 2007 Note: It is possible to import a MOM 2005 management pack however an additional step is required in SCOM2007 for backward compatibility.  Please see the following link for additional information:

Cheers, Ross

Microsoft Dynamics CRM 4.0 Launch Customer Case Study Video

June 2, 2008 3 comments

This video montage showcases Microsoft Dynamics CRM 4.0 launch customers telling their story of how CRM 4.0 is helping their business. Customers highlighted in this video are:


  • Renault Netherlands
  • Nortel Networks
  • Dallas Cowboys
  • Mitsubishi Caterpillar Forklift Europe
Video: Microsoft Dynamics CRM

Cheers, Ross