Archive

Archive for February, 2008

Microsoft Dynamics CRM 4.0 Performance and Scalability – User Scalability for the Enterprise

February 27, 2008 1 comment

Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Microsoft Windows Server 2008 operating system and Microsoft SQL Server 2008 database software. These benchmark results demonstrate that Microsoft Dynamics CRM can scale to meet the needs of an enterprise-level, mission-critical workload of 24,000 concurrent users while maintaining performance at sub-second response times.

You can download the white paper from here: http://www.microsoft.com/downloads/details.aspx?FamilyId=5852B14A-394C-4898-8374-CAF5E6479EB0&displaylang=en 

Cheers, Ross

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Microsoft Dynamics CRM 4.0 Internet Facing Deployment Scenarios

February 21, 2008 Leave a comment

A new document has been posted on the Microsoft Downloads site that covers the following Internet-Facing Deployment (IFD) scenarios for Microsoft Dynamics CRM 4.0.

 

  • Install Microsoft Dynamics CRM 4.0 through the user interface (UI) setup
  • Install Microsoft Dynamics CRM 4.0 with a configuration file
  • Upgrade Microsoft Dynamics CRM 4.0 through the UI setup
  • Upgrade Microsoft Dynamics CRM 4.0 with a configuration file

The document covers how to set up the Microsoft Dynamics CRM 4.0 Web site to make it available from the Internet. This document does not cover the steps you must complete to make a server available from the Internet.

Document link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=3861E56D-B5ED-4F7F-B2FD-5A53BC71DAFC&displaylang=en

Cheers, Ross

Amp up your customer relationships – Australian launch events for Microsoft Dynamics CRM 4.0

February 20, 2008 43 comments

When it comes to choosing CRM software, it’s crucial to ensure your people will understand – and actually use – this solution to improve your customer relationships and achieve return on investment.

Gain a high-level understanding of CRM, and discover how Microsoft Dynamics™ CRM 4.0 can help you evolve your customer relationships, by registering for this complimentary breakfast launch event.

This event is ideal for business leaders and managers in sales, customer service, marketing, contact centres and operations.

Agenda

 

7:00am

Registrations open

7:30am – 8:00am

Breakfast served

8:00am – 8:45am

Welcome and Keynote Address: Success in CRM

8:45am – 9:05am

Microsoft Dynamics CRM 4.0 Live Demonstration

9:05am – 9:15am

Amplifying Customer Success

9:15am – 9:25am

Unprecedented Flexibility – Choose Your Next Step

9:30am

Microsoft Dynamics CRM Launch concludes

The Microsoft Dynamics CRM 3.0 BizTalk Adaptor Now CRM 4.0 Compatible

February 20, 2008 1 comment

The Microsoft Dynamics CRM Sustained Engineering team has released a hotfix to make the Microsoft Dynamics CRM 3.0 BizTalk Adaptor compatible with CRM 4.0.

This hotfix allows the existing CRM 3.0 BizTalk Adaptor to function with Microsoft Dynamics CRM 4.0 with the same capabilities that it had for Microsoft Dynamics CRM 3.0. This does not support the broader CRM 4.0 functionality (such as multi-tenancy). A new adaptor is planned for release later in 2008.

Cheers, Ross