Archive for December, 2007

Microsoft Dynamics CRM 4.0: Planning and Deployment Guidance for Service Providers– Now Available

December 27, 2007 2 comments

This document contains the following documentation/configuration tool:

  • Deployment Walkthrough Guide for Service Providers
  • Planning Guide for Service Providers
  • Development Guide for Service Providers
  • Deployment Configuration Tool

The documentation details the planning process, sizing and architectural guidance, and provides step-by-step instructions on how to deploy the solution in a data centre so that it can be accessed via the Internet, or by any CRM client. It covers topics such as how to leverage the Deployment SDK to automate the creation and provisioning of organisations and users in a multi-tenant CRM 4.0 deployment.

You can download the files in this 3.2MB self extracting download:


Enjoy, Ross

Categories: Uncategorized

Microsoft Dynamics CRM 4.0 Has Been Released!

December 27, 2007 Leave a comment

In case you haven’t already heard the great news:

Microsoft Releases Next Generation CRM Solution for On-Premise and On-Demand Deployments

Microsoft Dynamics CRM 4.0 delivers flexible power of choice and familiar Outlook experience.

The new version of Microsoft Dynamics CRM, formerly code-named “Titan,” was been completed and released to manufacturing, Microsoft Corp. announced this on December 17, 2007. The new version is offered under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment. Designed with a single unified-code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.

Very exciting news indeed!!

The product highlights in this release are:

  • An advanced multitenant architecture that supports multiple customers per server
  • Extended global capabilities including user choice of more than 25 languages and pervasive support for multiple currencies
  • New business intelligence capabilities including cross-entity views and an end-user ad hoc reporting wizard
  • Advanced business process automation based on Microsoft Windows Workflow Foundation
  • New collaboration capabilities with Microsoft Office Communications Server 2007 including real-time presence indicators within the CRM application

The full press release can be found here:

Enjoy, Ross

Categories: Uncategorized