Archive for October, 2006

Microsoft CRM 3.0 for Windows Small Business Server 2003 R2 – Availability

October 26, 2006 Leave a comment

Microsoft has updated the download available on Microsoft Downloads to fully include the slipstream release of the Microsoft Dynamics CRM. This is the release of the Microsoft Dynamics CRM 3.0 server which makes it compatible to run on Windows Small Business Server 2003 R2 Premium Edition. You can download from to get the slipstream release.

The re-release is also available for MSDN subscribers – there’s no direct URL to the download page. Instructions to the download are:

  1. Go to MSDN Subscriber Downloads at .
  2. Sign into your MSDN Subscription benefits with the Windows Live ID (Passport) that is associated with your MSDN Subscription.
  3. Once you’re signed in, from the left-hand menu, navigate to Microsoft Dynamics | Customer Relationship Management (CRM) | CRM 3.0 | English | Microsoft Dynamics CRM 3.0 Professional Edition – Disc 1 (or Microsoft Dynamics CRM 3.0 Small Business Edition – Disc 1)

Regards, Ross


Categories: Uncategorized

Office 2003 – Office 2007 “Ribbon Mapping”

October 23, 2006 Leave a comment

I have been using the Beta of Office 2007 for awhile now. It is really going to enhance the productivity of Microsoft CRM 3.0 users. If you are thinking about using it soon, you may be interested in my thoughts about the new user interface in Office 2007. 

Overall, I really like the new UI in Office 2007. It looks great and it exposes a lot of features to many people that never knew they were there. However, sometimes it frustrates me because I can’t find a seldom used feature that I had mastered in previous versions… Well the folks on the Office team knew this would be an issue for a lot of users and they have created some great guides to overcome it.  

If you know how to do a task in Office 2003, just look it up and the guide shows you how to do it in Office 2007! These guides have been published on Microsoft’s ‘Office Online’ service. I thought you might appreciate some links to these guides for you to keep as a reference.

For Word 2007:

For Excel 2007:

For Outlook 2007:

For PowerPoint 2007:

Enjoy, Ross

Microsoft CRM on televisions “Your Business Success” show

October 19, 2006 Leave a comment
Your Business Success is a TV program about building businesses. This episode went to air nationally across Australia on Sunday September 3, 2006 – you can now view this on our local website. This episode featured Microsoft Dynamics CRM partner Snapdragon Consulting working with two customers to show how Microsoft CRM improves business processes and delivers real ROI to their businesses. Watch it from this page:
Regards, Ross

Microsoft releases the BizTalk Server 2006 Adapter for Microsoft Dynamics CRM 3.0

October 18, 2006 Leave a comment
I am back from my holiday and was delighted to find this product news I can share with you all.
The BizTalk Server 2006 Adapter for Microsoft Dynamics CRM 3.0 enables integration between Microsoft Dynamics CRM and Non-Microsoft Business applications and allows the following operations.
  1. Availability of Microsoft Dynamics CRM as a send Adapter
  2. Discovery and usage of schema of any Microsoft Dynamics CRM actions and entities.
The user can utilise the above capabilities of the adapter to integrate Microsoft Dynamics CRM with any other Non-Microsoft Business applications using the BizTalk server 2006 mapping capabilities.
Samples have also been provided to help users understand how this adapter can be used to develop an integration solution between Microsoft Dynamics CRM and Non-Microsoft Business applications for a given business requirement.
You can get the samples for the adapter here:
Thats all for today, enjoy!